fb777's Privacy Policy
This policy clearly describes how personal information of all members registered on the fb777 platform is collected, stored and used.
This Privacy Policy ("Policy") applies to users of the fb777 website and related services. When you register, log in or use any service on the fb777 platform, you are considered to have accepted the terms set out in this Policy. We take your privacy seriously and are committed to protecting your information.
fb777's Terms and Conditions serve as a supplementary document to this Privacy Policy. Reading both documents together will give you a clear understanding of the overall terms of using the platform.
Purpose and Types of Data Collection
fb777 collects certain necessary information from users in order to operate its services. This information is collected primarily for account registration, identity verification, payment processing and customer support. The types of information collected are described below:
1.1 Personal Identity Information
At the time of registration, your full name, date of birth, national ID number or passport number, email address and mobile number are collected. This information is used to verify your identity and keep your account secure.
1.2 Financial Information
To process deposits and withdrawals, your mobile banking account details (such as bKash, Nagad, Rocket and Upay account numbers) are collected. Complete card or bank account details are not stored on fb777's servers.
1.3 Technical Information
Your device's IP address, browser type, operating system, page visit times and frequency, and session data are recorded automatically. This information helps improve the user experience and assists in fraud prevention.
1.4 Cookies and Tracking
Cookies are used on the fb777 website. Cookies are small text files stored in your browser that help remember your preferences and login information. You can disable cookies in your browser settings if you wish, though some services may not function properly as a result.
How Your Data Is Used
fb777 uses collected information only for specific, legitimate purposes. We never sell your information to third parties and do not share personal data with any advertisers. The main areas of data use are outlined below:
- Account Management: To handle registration, identity verification and account security.
- Transaction Processing: To receive deposits and manage withdrawals.
- Customer Support: To resolve issues and provide assistance.
- Fraud Prevention: To detect suspicious activity and maintain security.
- Legal Compliance: To comply with applicable laws or directives from authorities.
- Service Improvement: To analyse user behaviour and improve the quality of the platform.
- Communications: To send important updates or security alerts.
If your information needs to be used for any purpose beyond those listed above, we will seek your consent in advance.
Data Sharing and Disclosure
fb777 shares your personal information with third parties only in limited circumstances and under specific conditions.
3.1 Payment Partners
Necessary information is shared with mobile banking partners such as bKash, Nagad, Rocket and Upay to complete transactions. These partners operate under their own privacy policies.
3.2 Technology Service Providers
Limited and encrypted data may be shared with companies providing server hosting, data analytics and security services. These providers process data in accordance with fb777's instructions and are bound by confidentiality agreements with us.
3.3 Legal Requirements
fb777 may be required to disclose information as part of a court order, government directive or legal process. In such situations, we will endeavour to notify you in advance where possible, unless prohibited by legal obligation.
3.4 Business Transfers
In the event of a future business merger or acquisition, user data may be transferred to the new party. Affected users will be properly notified beforehand.
Data Protection Measures
fb777 follows industry-leading technology and practices to protect your data.
4.1 Encryption
All data transmission is encrypted using SSL (Secure Socket Layer) technology. This makes it extremely difficult for third parties to gain unauthorised access to your information.
4.2 Access Control
Only authorised fb777 staff may access user information, and only as required for specific job functions. All access is logged and audited regularly.
4.3 Server Security
Our servers are kept secure through firewalls, intrusion detection systems and regular security reviews.
4.4 User Responsibilities
You also have a role in keeping your account secure. Use a strong password that is hard to guess, do not share your password with anyone, and log out of devices you are no longer using after logging in.
Data Retention Period
fb777 retains your personal information for as long as it is necessary or legally required.
- Information for active accounts is retained while the account remains active.
- Even after an account is closed, financial transaction records are kept for a defined period as required by applicable law.
- Information necessary for security and fraud prevention may be retained for as long as needed.
- Specific information may be retained for an additional period to resolve legal claims or disputes.
Once the retention period ends, data is securely deleted or anonymised.
User Rights
Every member registered with fb777 has certain rights regarding their personal information.
6.1 Right to Access
You can contact us at any time to find out what information we hold about you.
6.2 Right to Correction
If any information we hold about you is incorrect or incomplete, you may request a correction. Corrections will be made subject to identity verification.
6.3 Right to Deletion
Where there is no legal obligation to retain data, you may request that your personal information be deleted. Information related to financial transactions may need to be retained for a period for legal reasons.
6.4 Objection to Processing
If you do not wish to receive marketing communications such as emails or SMS, you may withdraw this permission at any time.
To exercise any of the above rights, please contact fb777's support team. Our support team is available 24/7 via live chat and email in both Bengali and English.
Protection of Minors
fb777 provides services only to individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and if evidence of underage membership is found, the relevant account is closed immediately.
We follow our Responsible Gaming Policy and advise all users to play in a healthy and controlled manner.
Third-Party Links and Services
The fb777 platform may sometimes contain references to third-party websites or services. These external sites are not under fb777's control and have entirely separate privacy policies. We accept no responsibility for the data collection or use practices of third-party sites. We recommend reading the privacy policy of any third-party service before using it.
Payment partners such as bKash and Nagad have their own terms and privacy policies that apply to the relevant transactions.
Notice of Policy Changes
fb777 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will post a clear notice on the website and attempt to notify you at your registered email address.
If you continue using the platform after changes are published, you are considered to have accepted the revised policy. We therefore encourage you to review this page regularly.
If you have any questions or concerns about this policy, please contact fb777's support team. Answers to common questions can be found in our Frequently Asked Questions (FAQ) section.
Contact Information
For any questions, requests or complaints regarding this Privacy Policy, please contact fb777's customer support team through the following:
- Live Chat: Available on the website 24/7.
- Email: [email protected]
Our support team provides assistance in both Bengali and English. You can learn more about common issues on fb777's About Us page.